Privacy Policy
WEBSITE PRIVACY POLICY (the “Privacy Policy”)
Nutrition Kitchen UAE is committed to protecting and respecting your privacy. This policy (together with any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information Collection
1.1 In order to provide a better service to you, we may collect and process the following data about you: (a) information that you provide by filling in forms on our website www.nutritionkitchenuae.com (the “Site”). This includes information provided at the time of registering to use our Site, subscribing to our service, posting material or requesting further services. We may also ask you for information at other times, for example in connection with a promotion or when you report a problem with our Site; (b) if you contact us, we may keep a record of that correspondence; (c) we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them; (d) details of transactions you carry out through our Site and of the fulfilment of your orders; (e) details of your visits to our Site and the resources that you access.
1.2 We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.
2. Uses Made of the Information
2.1 The purposes for which information may be used by us in and outside the United Arab Emirates include: (f) complying with laws and regulations applicable to us or any of our affiliates; (g) legal proceedings, including collecting overdue amounts and seeking professional advice; (h) researching, designing and launching services or products including seminars/events/forums; (i) promoting and marketing services and products subject to your exercise of the opt-out right (please see Clause 2.2 below); (j) purposes directly related or incidental to the above.
2.2 We intend to use your data in direct marketing and we require your consent (which includes an indication of no objection) for that purpose. In this connection, please note that: (a) your name, contact details (including address, contact number, email address), products and services information, transaction pattern and behaviour, background and demographic data held by us from time to time may be used by us in direct marketing; (b) the following classes of services, products and subjects may be marketed in direct marketing: (i) services and products related to our Site and/or our affiliates (including marketing affiliate programs we are a part of); (ii) reward, loyalty or privileges programmes, promotional offers and related services; (iii) invitations to events such as seminars/webinars/conferences, live programs or events. (c) We may conduct direct marketing via email, direct mail, telephone and other means of communication or send e-newsletters to you. You may choose not to receive promotional materials by simply telling us (see below for contact details), and we will cease to do so without charge.
3. Disclosure of Your Information
We will keep the personal data we hold confidential but may provide information to: (a) personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services; (b) our overseas offices, affiliates, business partners and counterparts; (c) persons under a duty of confidentiality to us; (d) persons to whom we are required to make disclosure under applicable laws and regulations; (e) actual or proposed transferees or participants of our services.
4. Cookies
4.1 Our website uses cookies to distinguish you from other users. This helps us provide you with a better experience and allows us to improve our Site. By continuing to browse the Site, you are agreeing to our use of cookies.
4.2 A cookie is a small file of letters and numbers stored on your browser or hard drive.
4.3 We use: (a) Strictly necessary cookies; (b) Analytical/performance cookies; (c) Functionality cookies; (d) Targeting cookies.
4.4 Third parties (e.g., advertising networks or analytics providers) may also use cookies, over which we have no control.
4.5 We may use third party analytics services (e.g., Google Analytics) to help us understand website usage. These providers may use cookies, IP addresses and other technologies to deliver their services. Their use of this data is subject to their own privacy policies.
4.6 You can opt out of Google Analytics by using: https://tools.google.com/dlpage/gaoptout
4.7 You can block cookies using your browser settings. Blocking all cookies may impact your ability to access some or all of our Site.
5. Security
5.1 Information you provide is stored on secure servers. Payment transactions are encrypted using SSL. Where passwords are used, you are responsible for keeping them confidential.
5.2 We cannot guarantee the security of data transmitted to our Site. Once received, we use strict procedures and security features to prevent unauthorised access.
6. Changes to Our Privacy Policy
Any changes we make will be posted on this page.
7. Data Transfers
We may store or process your data in the UAE or in other countries. It may be transferred to our affiliates or service providers overseas.
8. Your Consent and Rights
8.1 By using our service or website, you consent to our collection and use of your data as outlined in this policy.
8.2 Subject to UAE data protection law, you may have the right: (a) to check whether we hold your data and access it; (b) to correct inaccurate data; (c) to understand our policies and practices regarding personal data; (d) to object to the use of your personal data for marketing purposes.
8.3 You may opt out of direct marketing by contacting us at info@nutritionkitchenuae.com
8.4 We may charge a reasonable fee to process access requests, where applicable.
8.5 We may request identity verification before responding to any data access or amendment request. We will aim to respond within a reasonable timeframe.
9. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of the United Arab Emirates. You agree to submit to the exclusive jurisdiction of the courts of the United Arab Emirates.